Privacy Policy

312 Climate Control LLC — Chicago, Illinois

Information We Collect

  • Personal identification information (name, email address, phone number) submitted through our contact forms
  • Technical data including IP address, browser type, device information, and pages visited
  • Cookies and similar tracking technologies to improve site functionality and user experience
  • Location data to provide relevant service area information

How We Use Your Information

  • To respond to your service inquiries and provide requested HVAC services
  • To communicate with you regarding appointments, estimates, and service updates
  • To improve our website, services, and customer experience
  • To send occasional promotional communications (with your consent)
  • To comply with legal obligations and protect our business interests

Data Retention

  • Personal information is retained for as long as necessary to fulfill the purposes outlined in this policy
  • Contact form submissions are stored securely for up to 24 months
  • You may request deletion of your personal data at any time by contacting us
  • Some data may be retained longer as required by law or legitimate business needs

Third-Party Disclosure

  • We do not sell, trade, or rent your personal information to outside parties
  • We may share data with trusted service providers who assist in operating our website and business
  • All third-party providers are contractually bound to maintain the confidentiality of your information
  • We may disclose information when required by law or to protect our rights and safety

Data Security

  • We implement industry-standard security measures to protect your personal information
  • All data transmissions are encrypted using SSL/TLS technology
  • Access to personal data is restricted to authorized personnel only
  • We regularly review and update our security practices to address emerging threats

Your Rights

  • Right to access the personal information we hold about you
  • Right to request correction of inaccurate or incomplete data
  • Right to request deletion of your personal information
  • Right to opt out of promotional communications at any time
  • Right to file a complaint with a data protection authority

Cookies Policy

  • Our website uses cookies to enhance your browsing experience
  • Essential cookies are required for basic site functionality
  • Analytics cookies help us understand how visitors interact with our website
  • You can control cookie preferences through your browser settings

Contact Us About Privacy

  • For any privacy-related questions or requests, contact us at 312climatecontrol@gmail.com
  • You may also call us at (312) 504-1737 during business hours
  • We will respond to all privacy inquiries within 30 business days

Last updated: September 2025.